# Error Codes

The table below lists the API error codes returned by ScyllaDB Cloud.

#### Error Codes

|   Error Code | Description                                                                                             |
|--------------|---------------------------------------------------------------------------------------------------------|
|       000001 | Too Many Requests                                                                                       |
|       000002 | Forbidden                                                                                               |
|       020001 | Unauthorized                                                                                            |
|       020002 | Bad Request                                                                                             |
|       020005 | Unauthorized                                                                                            |
|       020006 | Unauthorized                                                                                            |
|       010101 | Error retrieving default account                                                                        |
|       010201 | Error retrieving account info                                                                           |
|       010301 | Error retrieving countries                                                                              |
|       010401 | Invalid request format                                                                                  |
|       010402 | Cannot set Country from a different group                                                               |
|       010403 | Error setting account country                                                                           |
|       010501 | Error getting account active credentials                                                                |
|       010601 | Error sending cross account request                                                                     |
|       010701 | Error getting permissions                                                                               |
|       041118 | Operation is not allowed                                                                                |
|       010801 | Invalid ‘type’ query parameter                                                                          |
|       010802 | Invalid ‘status’ query parameter                                                                        |
|       010803 | Account ID is missing                                                                                   |
|       010804 | Invalid request payload                                                                                 |
|       010805 | Error setting notifications email                                                                       |
|       010806 | Provided email is invalid                                                                               |
|       010807 | Account ID is missing                                                                                   |
|       010808 | Error getting notifications email                                                                       |
|       011001 | Invalid query parameter                                                                                 |
|       011002 | Invalid end/start query parameter, end after start                                                      |
|       011003 | Invalid end/start query parameter, minimum 30 minutes timespan                                          |
|       011004 | Something bad happened                                                                                  |
|       083002 | Cluster connection not found                                                                            |
|       080020 | General error creating cluster connections                                                              |
|       080015 | Invalid request format                                                                                  |
|       080002 | Invalid request format                                                                                  |
|        08000 | At least one of properties clusterVPCID or clusterDCID have to be specified                             |
|       080003 | Firewall rule already exist                                                                             |
|       080004 | Can’t find target VPC                                                                                   |
|       080005 | Can’t find target VPC                                                                                   |
|       080006 | Unknown cluster connection type                                                                         |
|       080007 | Property cidrlist is empty list                                                                         |
|       080019 | Property name validation failed                                                                         |
|       080008 | Provided CIDRs overlaps reserved networks                                                               |
|       080009 | Provided CIDRs overlaps existing cluster datacenter CIDR                                                |
|       080010 | Property data.ramARN validation failed                                                                  |
|       080011 | Property data.tgwID validation failed                                                                   |
|       080012 | Property data.customerVPCID validation failed                                                           |
|       080013 | Property data.customerAccountID validation failed                                                       |
|       080014 | Property data.customerNetworkID validation failed                                                       |
|       080016 | Invalid firewall rule                                                                                   |
|       080017 | CIDR range is too big, the prefix must be at least /16                                                  |
|       080018 | Invalid request parameter                                                                               |
|       081005 | General error listing cluster connections                                                               |
|       081001 | Failed to parse query parameter type                                                                    |
|       081002 | Failed to parse query parameter cluster-id                                                              |
|       081003 | Failed to parse query parameter dc-id                                                                   |
|       081004 | Failed to parse query parameter vpc-id                                                                  |
|       082003 | General error getting cluster connection                                                                |
|       082001 | Failed to parse connection                                                                              |
|       082002 | Cluster connection not found                                                                            |
|       083003 | General error deleting cluster connection                                                               |
|       083001 | Failed to parse connection                                                                              |
|       083002 | Cluster connection not found                                                                            |
|       084015 | General error updating cluster connection                                                               |
|       084014 | Invalid request format                                                                                  |
|       084013 | Invalid request format                                                                                  |
|       084001 | Failed to parse connection                                                                              |
|       084002 | Cluster connection not found                                                                            |
|       084003 | Property cidrlist is empty list                                                                         |
|       084016 | Property cidrlist can’t have more than 5 entries                                                        |
|       084004 | Provided CIDRs overlaps reserved networks                                                               |
|       084005 | Provided CIDRs overlaps existing cluster datacenter CIDR                                                |
|       084006 | Property data.ramARN validation failed                                                                  |
|       084007 | Property data.tgwID validation failed                                                                   |
|       084008 | Property data.customerVPCID validation failed                                                           |
|       084009 | Property data.customerAccountID validation failed                                                       |
|       084010 | Property data.customerNetworkID validation failed                                                       |
|       084011 | Property name validation failed                                                                         |
|       084012 | Property status validation failed                                                                       |
|       084017 | Can’t recreate deleted cluster connection                                                               |
|       084018 | Cluster connection has wrong status                                                                     |
|       085015 | General error updating cluster connection                                                               |
|       085014 | Invalid request format                                                                                  |
|       085013 | Invalid request format                                                                                  |
|       085001 | Failed to parse connection                                                                              |
|       085002 | Cluster connection not found                                                                            |
|       085003 | Property cidrlist is empty list                                                                         |
|       085016 | Property cidrlist can’t have more than 5 entries                                                        |
|       085004 | Provided CIDRs overlaps reserved networks                                                               |
|       085005 | Provided CIDRs overlaps existing cluster datacenter CIDR                                                |
|       085006 | Property data.ramARN validation failed                                                                  |
|       085007 | Property data.tgwID validation failed                                                                   |
|       085008 | Property data.customerVPCID validation failed                                                           |
|       085009 | Property data.customerAccountID validation failed                                                       |
|       085010 | Property data.customerNetworkID validation failed                                                       |
|       085011 | Property name validation failed                                                                         |
|       085012 | Connection has unexpected status                                                                        |
|       085013 | Property status validation failed                                                                       |
|       020101 | Invalid request format                                                                                  |
|       020102 | Error creating user                                                                                     |
|       020104 | Email domain not allowed                                                                                |
|       020201 | Invalid request format                                                                                  |
|       020202 | Error verifying                                                                                         |
|       020301 | Invalid request format                                                                                  |
|       020302 | General error login                                                                                     |
|       020303 | User must be active to login                                                                            |
|       020304 | Email or password is incorrect                                                                          |
|       020304 | Email or password is incorrect                                                                          |
|       020305 | Too many failed login attempts                                                                          |
|       020306 | The password has expired                                                                                |
|       020401 | Invalid request format                                                                                  |
|       020402 | General logout error                                                                                    |
|       020501 | Error retrieving user info                                                                              |
|       020601 | Invalid request format                                                                                  |
|       020602 | General password reset error                                                                            |
|       020701 | Invalid request format                                                                                  |
|       020702 | General password reset error                                                                            |
|       020801 | Invalid request format                                                                                  |
|       021001 | Invalid request format                                                                                  |
|       021002 | Error resending token                                                                                   |
|       021101 | Invalid request format                                                                                  |
|       021102 | Session token is invalid or expired                                                                     |
|       021201 | Invalid request format                                                                                  |
|       021401 | Invalid request format                                                                                  |
|       021501 | Invalid request format                                                                                  |
|       021504 | Invalid session token                                                                                   |
|       021505 | Invalid session token status                                                                            |
|       021506 | Session token expired                                                                                   |
|       021507 | Invalid user TOTP status                                                                                |
|       021508 | Invalid user passcode                                                                                   |
|       021601 | Invalid request format                                                                                  |
|       021801 | Error creating monitor token                                                                            |
|       021901 | Invalid request format                                                                                  |
|       021902 | Error validating monitor token                                                                          |
|       021903 | Invalid monitor token                                                                                   |
|       022001 | Invalid request format                                                                                  |
|       030101 | Invalid request format                                                                                  |
|       030102 | Error adding billing card                                                                               |
|       030401 | Error getting billing card info                                                                         |
|       030201 | Error retrieving billing info                                                                           |
|       030202 | Error adding account billing info                                                                       |
|       030301 | Error getting account billing info                                                                      |
|       040101 | Invalid request format                                                                                  |
|       040102 | General error with adding a new firewall rule                                                           |
|       040103 | Firewall rule already exist                                                                             |
|       040104 | Invalid firewall rule                                                                                   |
|       040105 | CIDR range is too big, the prefix must be at least /16                                                  |
|       040201 | General error with retrieving credentials                                                               |
|       040301 | General error with retrieving the allowed firewall list                                                 |
|       040401 | General error with retrieving the nodes list                                                            |
|       040501 | Invalid request format                                                                                  |
|       040502 | General error with retrieving the cluster extended info                                                 |
|       040601 | General error with retrieving the clusters list                                                         |
|       040813 | Account ID is missing                                                                                   |
|       040814 | Invalid request payload                                                                                 |
|       040815 | Error setting notifications email                                                                       |
|       040816 | Provided email is invalid                                                                               |
|       040817 | Account ID is missing                                                                                   |
|       040818 | Error getting notifications email                                                                       |
|       040701 | Invalid request format                                                                                  |
|       040704 | Provided CIDR range is too small                                                                        |
|       040702 | General error creating the cluster                                                                      |
|       040703 | Cluster name is already used                                                                            |
|       040704 | CIDR range is too small                                                                                 |
|       040705 | CIDR does not belong to a private network                                                               |
|       040706 | CIDR range is too big                                                                                   |
|       040707 | Account is not eligible for free-tier                                                                   |
|       040708 | Invalid number of nodes for free tier cluster                                                           |
|       040709 | Instance type not eligible for free tier cluster                                                        |
|       040710 | Invalid billing status                                                                                  |
|       040711 | Given service version requires AlternatorWriteIsolation                                                 |
|       040714 | CIDR range is too big, the prefix must be at least /16                                                  |
|       040712 | Cluster name is invalid                                                                                 |
|       040713 | CIDR range overlaps a reserved network                                                                  |
|       040715 | Account cloud provider is not supported for jump start                                                  |
|       040716 | Account is not active                                                                                   |
|       040716 | Account is not active                                                                                   |
|       040717 | Account is not eligible for jump start since billing is set                                             |
|       040717 | Account is not eligible for jump start since billing is set                                             |
|       040718 | Account is not eligible for jump start since there is no active cloud account                           |
|       040718 | Account is not eligible for jump start since there is no active cloud account                           |
|       040719 | Jump start is already used for this account                                                             |
|       040719 | Jump start is already used for this account                                                             |
|       040720 | Jump start is time expired                                                                              |
|       040720 | Jump start is time expired                                                                              |
|       040722 | Account billing is not verified                                                                         |
|       040723 | Account does not have encryption at rest enabled                                                        |
|       040724 | General error related to key service                                                                    |
|       040725 | Invalid request’s expiration format                                                                     |
|       040726 | Too many maintenance windows                                                                            |
|       040727 | Maintenance window schedule rule format is invalid                                                      |
|       040728 | Maintenance window schedule rule is invalid                                                             |
|       040729 | Maintenance window duration is too short                                                                |
|       040730 | Maintenance window time is out of working hours                                                         |
|       040731 | Maintenance windows overlap with each other                                                             |
|       040732 | Not enough maintenance windows                                                                          |
|       040733 | Invalid encryption at rest parameter                                                                    |
|       040734 | Invalid Tablets mode for X-Cloud                                                                        |
|       040735 | Invalid ScyllaDB version for X-Cloud                                                                    |
|       040801 | Invalid request format                                                                                  |
|       040802 | General error deleting the cluster                                                                      |
|        04080 | Cluster name is invalid                                                                                 |
|       040901 | General error deleting the firewall allowed ip                                                          |
|       040902 | Invalid firewall rule id                                                                                |
|       041001 | Invalid request format                                                                                  |
|       041002 | General error resizing the cluster                                                                      |
|       041003 | Cluster DC must be active to resize the cluster                                                         |
|       041004 | Feature is not enabled on cluster                                                                       |
|       041005 | Resizing by this number of nodes is not permitted. Please contact support for assistance                |
|       041006 | Active resize request exists                                                                            |
|       041007 | Node count is not multiplication of Replication Factor                                                  |
|       044001 | Invalid request format                                                                                  |
|       044002 | General error renaming the cluster                                                                      |
|       044003 | Cluster must be active to rename the cluster                                                            |
|       044004 | Cluster name must be in a valid format                                                                  |
|       044005 | Cluster name is already used                                                                            |
|       041111 | General error creating VPC peering connection                                                           |
|       041116 | Invalid request format                                                                                  |
|       040103 | Firewall rule already exist                                                                             |
|       041107 | Cluster has no VPC                                                                                      |
|       041108 | Cluster has multiple VPC                                                                                |
|       041103 | Provided VPC is already peered                                                                          |
|       041115 | Missing peer region ID                                                                                  |
|       041102 | The provided VPC Network blocks %s and %s intersect, please use a different one.                        |
|       041109 | CIDR range overlaps a reserved network                                                                  |
|       041101 | Invalid request format                                                                                  |
|       041112 | Invalid firewall rule                                                                                   |
|       041113 | CIDR range is too big, the prefix must be at least /16                                                  |
|       041114 | Invalid request parameter                                                                               |
|       041105 | Provided VPC ID is invalid                                                                              |
|       041106 | Provided Account ID is invalid                                                                          |
|       041117 | General cloud API error                                                                                 |
|       043001 | General error updating cluster connection                                                               |
|       043002 | Invalid request format                                                                                  |
|       043003 | Invalid request format                                                                                  |
|       043005 | VPC peering not found                                                                                   |
|       043006 | Property cidrlist is empty list                                                                         |
|       043007 | Property cidrlist can’t have more than 5 entries                                                        |
|       043008 | Provided CIDRs overlaps reserved networks                                                               |
|       043009 | Provided CIDRs overlaps existing cluster datacenter CIDR                                                |
|       043010 | It is allowed to update only peering with status ACTIVE or INACTIVE                                     |
|       043011 | Property status validation failed, it can only be “ACTIVE”,”INACTIVE”                                   |
|       043012 | Property status validation failed                                                                       |
|       041120 | General error listing VPC peering connections                                                           |
|       041130 | General error deleting VPC peering connection                                                           |
|       041140 | General error describing VPC peering connection                                                         |
|       041150 | General error getting cluster VPC list                                                                  |
|       041104 | The cluster does not have VPC peering enabled                                                           |
|       041141 | VPC peering connection not found                                                                        |
|       041142 | General error reading VPC peering connection                                                            |
|       041160 | General error requesting prometheus proxy                                                               |
|       041170 | General error getting prometheus proxy tokens                                                           |
|       041171 | Prometheus proxy tokens not found                                                                       |
|       041180 | General error disabling prometheus proxy                                                                |
|       041181 | Prometheus Proxy tokens not found                                                                       |
|       041190 | General error getting cluster requests                                                                  |
|       041191 | Invalid “type” query parameter                                                                          |
|       041192 | Invalid “type” query parameter                                                                          |
|       041200 | General error with retrieving cluster public certificate                                                |
|       041201 | Encryption must be enabled to retrieve cluster public certificate                                       |
|       041210 | General error getting backup task history                                                               |
|       041300 | Internal Server Error                                                                                   |
|       041301 | DNS support is already disabled on this cluster                                                         |
|       041302 | DNS support is already enabled on this cluster                                                          |
|       041303 | There is an active request of the same type                                                             |
|       041400 | Unable to retrieve window information                                                                   |
|       041401 | Unable to retrieve windows list                                                                         |
|       041402 | Bad request format, rrule is missing in body                                                            |
|       041403 | Bad request format, invalid rrule format                                                                |
|       041404 | Bad request format, duration needs to be >= 0                                                           |
|       041405 | Provided windows overlaps with other windows                                                            |
|       041406 | Window outside of working hours                                                                         |
|       041407 | Can’t delete more windows, minimum required reached                                                     |
|       041408 | Can’t create more windows, max number reached                                                           |
|       041409 | Unable to create maintenance window                                                                     |
|       041410 | Unable to update the maintenance window                                                                 |
|       041411 | Unable to delete maintenance window                                                                     |
|       041412 | Duration is too short                                                                                   |
|       041413 | Unable to return default maintenance windows                                                            |
|       041500 | Unable to change encryption mode                                                                        |
|       041601 | Invalid query parameter                                                                                 |
|       041602 | Invalid end/start query parameter, end after start                                                      |
|       041603 | Invalid end/start query parameter, minimum 30 minutes timespan                                          |
|       041604 | Something bad happened                                                                                  |
|       041700 | Invalid input                                                                                           |
|       041702 | Invalid input                                                                                           |
|       041704 | Cluster does not have a node reboot feature enabled                                                     |
|       041705 | Cluster node doesn’t exist                                                                              |
|       041706 | Cluster node is not in active state                                                                     |
|       041707 | Cluster is locked                                                                                       |
|       041708 | Cluster has actions queued for processing                                                               |
|       041709 | ‘force’ must be ‘true’ or ‘false’                                                                       |
|       041710 | ‘duration’ must be in range 0..900                                                                      |
|      0420001 | General error getting datacenter list                                                                   |
|      0420002 | General error getting datacenter info                                                                   |
|      0420003 | Ill-formed datacenter ID                                                                                |
|      0420004 | Datacenter not found                                                                                    |
|      0420005 | Datacenter does not belong to cluster                                                                   |
|      0420002 | General error getting datacenter info                                                                   |
|      0420007 | General error requesting to add data center                                                             |
|      0420008 | Provided CIDR block overlaps with another data center                                                   |
|      0420009 | Provided CIDR block overlaps with VPC peer                                                              |
|      0420010 | CIDR range is too small                                                                                 |
|      0420011 | CIDR does not belong to a private network                                                               |
|      0420012 | CIDR does not belong to a private network                                                               |
|      0420014 | CIDR range overlaps a reserved network                                                                  |
|      0420015 | General error creating datacenter rescale request                                                       |
|      0420006 | Datacenter is not active                                                                                |
|      0420017 | Current and new sizes are the same                                                                      |
|      0420018 | Free tier clusters cannot be rescaled                                                                   |
|      0420019 | Development clusters cannot be rescaled                                                                 |
|      0420020 | Node count must be a multiplication of RF                                                               |
|      0420021 | Account billing is not verified                                                                         |
|      0430001 | Invalid query parameter                                                                                 |
|      0430002 | Invalid end/start query parameter, end after start                                                      |
|      0430003 | Invalid end/start query parameter, minimum 30 minutes timespan                                          |
|      0430004 | Something bad happened                                                                                  |
|       050101 | Error running health checks                                                                             |
|       060101 | General error                                                                                           |
|       060102 | Agents need to use the ZenDesk portal                                                                   |
|       070101 | Error listing the cloud accounts                                                                        |
|       070201 | Error creating a new cloud account                                                                      |
|       070203 | Invalid request format                                                                                  |
|       070204 | Unsupported CloudProviderID                                                                             |
|       070301 | Error deleting the cloud accounts                                                                       |
|       070303 | The cloud account is used by one or more cluster DC                                                     |
|       070401 | Error updating the cloud account                                                                        |
|       070403 | CloudRoleExternalID must match the existing value                                                       |
|       070404 | BoundaryPolicyARN field AccountID must match AWSAccountID                                               |
|       070405 | CloudPolicyARN field AccountID must match AWSAccountID                                                  |
|       070406 | CloudRoleARN field AccountID must match AWSAccountID                                                    |
|       070407 | AWSAccountID must be a valid 12-digit account ID or be empty                                            |
|       070408 | BoundaryPolicyARN must be a valid ARN or be empty                                                       |
|       070409 | BoundaryPolicyARN must be a policy                                                                      |
|       070410 | CloudPolicyARN must be a valid ARN or be empty                                                          |
|       070411 | CloudPolicyARN must be a policy                                                                         |
|       070412 | CloudRoleARN must be a valid ARN or be empty                                                            |
|       070413 | CloudRoleARN must be a role                                                                             |
|       070414 | The cloud account is used by one or more cluster DC                                                     |
|       070501 | Error getting the AWS boundary IAM policy document                                                      |
|       070601 | Error getting the AWS cloud IAM policy document                                                         |
|       070603 | Invalid request format                                                                                  |
|       070604 | Cloud policy name must be between 1 and 64 characters, and use only word characters or symbols: +=,./@- |
|       070605 | Unsupported cloud provider                                                                              |
|       070606 | The boundary policy ARN is not set                                                                      |
|       070607 | The AWS account ID is not set                                                                           |
|       070701 | Error checking the cloud account policies                                                               |
|       070703 | The cloud account properties are not complete                                                           |
|       070801 | Error getting the cloud account clusters                                                                |
